Amtrak engaged Introba to conduct a comprehensive study of both the traffic control systems and their larger control center facilities in use today and uncovered ways to improve operations, enhance security, and reduce maintenance costs.
Amtrak's Northeast Corridor is the most heavily used passenger rail corridor in the United States, extending from Washington, DC, to Boston, MA, serving more than 100 million passengers annually, operating at speeds up to 150 MPH. Today, Amtrak's centralized monitoring and control is conducted from facilities in Philadelphia, New York, and Boston, controlling the corridor's southern, central, and northern territories. Amtrak engaged Introba (formerly Ross & Baruzzini) to conduct a comprehensive study of the traffic control systems and their larger control center facilities in use today and uncovered ways to improve operations, enhance security, and reduce maintenance costs.
Introba conducted extensive interviews with Amtrak employees responsible for operations, security, maintenance, and management of the agency's systems to determine the need for new system functionality and operational improvements. Departments interviewed included C&S, Electric Traction, Transportation, Rules, Information Technology, Maintenance, and the CETC program staff. From these investigations, Introba developed a list of the functionality of the new CETC.
We also evaluated alternative control center sites and developed backup plans to use in the event of an emergency requiring evacuation of the primary site—the result of which was moving the Philadelphia control center to an Amtrak facility in Wilmington. Amtrak later extended our contract to include the preparation of a technical design specification for a new train control system that will replace the three aging systems currently monitoring and controlling NEC service, supported Amtrak with selecting a supplier for the new CETC, and is now providing technical support during construction, including review of vendor design documentation; responding to technical questions; factory testing, and extensive field testing at Amtrak's Wilmington facility.
- Technology Systems Engineering